Eben Hewitt is SVP & Global CIO at Hyatt. Prior to this, he was CTO & Fellow at Sabre Hospitality, CTO at Choice Hotels, and CIO at O'Reilly Media. He has designed and built a PMS and a CRS, both used at thousands of hotels. He is the author of several books, including the international best-seller Technology Strategy Patterns, which is taught at Harvard Graduate School extension. He is also a regular guest lecturer and faculty panelist for courses in the Digital Enterprise at Harvard. Eben wrote the world's first book on the Cassandra distributed database (three editions) and his work has been translated into Chinese, Japanese, and Persian. He has led engineering, architecture, product management, and PMO organizations, and designed and built globally scalable, award-winning software products and systems for over 20 years. His recent focus is on strategy, digital transformation, M&A, process design, and coaching teams to be their best.